Terms & Conditions

Order Processing

For your convenience, orders placed through our online shop are processed using a safe and secure order processing system. You will receive e-Mail confirmation of your order, and orders will be processed immediately. Please allow 1-2 weeks for delivery of apparel and gift cards. Our ice cream cakes are made to order, so please allow 2-4 days for us to make them for pick up depending on the size of the cake.

Privacy Statement
Mitchell’s Ice Cream will not resell your mail or e-mail address to any outside party. All customer information is for internal use only.

Shipping Rates
For all gift cards, t-shirts, sweatshirts and hats ordered for delivery to an address in the continental U.S., we will ship by USPS or UPS. Shipping rates are included in the price of these items. Shipping is not charged for ice cream cakes, since they are picked up at our store.